Refund Policy
At ImgUpscaler AI, we want you to feel confident when you purchase one of our paid plans or credit packs. Our refund policy is designed to be simple, fair, and easy to understand.
Refund Request Window
Refund requests can be submitted within 14 days of the purchase date for subscription purchases, renewal charges, and one-time credit purchases.
How to Request a Refund
To request a refund, please contact us at [email protected] and include your order number or the email address associated with your account.
Processing Time
Once a refund is processed, funds are typically returned to your original payment method within 5 to 10 business days, depending on your bank or card issuer.
Termination of Service
If a refund is issued, access to ImgUpscaler AI premium features will be terminated immediately.